InsurTech NLP

Code accompanying InsurTech Innovation Using Natural Language Processing.

The repository implements:

• Lexicon-based sentiment analysis to de-bias customer star ratings with objective polarity scores
• Neural embedding of 13,000+ raw business categories into compact 24-dimensional context-aware features
• Unsupervised topic modeling for automated NAICS industry classification

Available at: https://github.com/PanyiDong/InsurTech_NLP