InsurTech innovation using natural language processing
Published in North American Actuarial Journal, 2026
This paper explores the transformative potential of Natural Language Processing (NLP) in modernizing insurance analytics by extracting actionable insights from unstructured InsurTech data, with applications such as feature de-biasing, high-cardinality feature representation, and automated industry classification.
Recommended citation: Dong, P., Quan, Z. (2026). InsurTech innovation using natural language processing. North American Actuarial Journal, forthcoming. Read Paper | Download Bibtex
